In the span from years 1999 through 2003 Heynneman European received written acknowledgement of its enviable record in the field of automotive service from the Better Business Bureau. In each of those years the BBB received *no complaints whatsoever of any type* about Heynneman European. The letters are proudly displayed in the Heynneman European waiting room along with the certification records of the technicians who will work on your vehicle.
By 2/12/2016
onThis was my first exposure to Heynneman European. The required repair work to my BMW Z4 was completed satisfactorily and within a reasonable amount of time. Paul and Gary seemed to be very thorough and conscientious. The use of a loaner car while mine was being repaired was a big plus. I intend to use Heynneman again when future repair work is needed.
By 1/20/2016
onI brought a car for a pre-sale inspection & was elated with the service which included:
1. Immediate engagement & focus on providing exactly what needed and understanding there was a need for quick service support. I got it. 2. I was given in depth information about the car as well as more than expected with some independent research in consumer feedback about the car. 3. Great value for the price. 4. I will bring my car back
By 4/1/2015
onJust had my car serviced with Paul and Gary. always a pleasure. Easy to talk to. They will explain anything so I can understand what is going on and not be confused. We have been going to Heynneman European for a very long time and will continue. They are top notch and run a very well organized and efficient shop!! Highly recommend!!!!
By 1/10/2015
onNeeded new battery. Work completed,, but found low front brakes, and unsafe 7 year old tires. Replaced front brakes and 4 tires. Inspection and safety were reported, when not reported from people who serviced the car recently. I respect thorough inspections and quality workmanship, and judgement. Car was washed before it was released to us.
By 7/16/2014
onExcellent service as always. Gary took care of the regular maintenance and trouble shot a pesky steering issue. All of the past maintenance performed on the vehicle is in the computer, and the future maintenance needs have been addressed. My seven series 740il is driving nice and smooth after this service, which has been my experience with Heynneman thus far.
By 2/28/2014
onHad been between BMW’s for a number of years and recently visited Heynneman again. You would never know it had been 5 years since my last visit. The team are all friendly, really help me understand what I do and don’t need for the car, are cost conscious and timely. I also really appreciate that I can set up and confirm appointments online.