At Heynneman European in San Rafael, we are European car service and repair specialists. We are your BMW dealer alternative for Marin County, San Francisco and the Bay Area.
If you have a BMW that is under a free maintenance plan or factory warranty, the optimum time to make an appointment with Heynneman European is two months before the warranty expires. This way we can catch covered items. We have found that the manufacturers’ guidelines provide minimal care for a vehicle while it’s under warranty. For example, they call for oil changes every 15,000 and 18,000 miles. We find that this does not work. We see engines mired in sludge, leading to early engine failure. If you intend to keep your car, we recommend a synthetic oil change every 5,000 miles, or at least once a year.
Owners of under-maintained cars coming out of warranty may experience a kind of “sticker shock” when they have their BMW serviced for the first time. They can experience a jump from zero dollars (free) to a couple of thousand — because they need to catch up from having minimal service done to having a program of ongoing maintenance, with quality parts, that this high quality automobile needs and deserves.
Eight Reasons to Have Your BMW Serviced at Heynneman European
1. Factory Diagnostic Tools and Equipment
We have factory diagnostic and programming tools and equipment for BMW.
2. High Quality Parts
We believe in using high quality parts, such as Michelin tires and Bosch parts. We are a Bosch Authorized Service Center, so we receive quality parts, diagnostic and service equipment with training for BMW directly from Bosch, the largest original equipment parts manufacturer in the world. Because of increased international trade, low-cost auto parts have flooded the market. Their box may say “Made in Germany” — which means the box was made in Germany — but the parts inside were made in such places as China, Taiwan, Mexico, and Korea. These parts sell at a lower price, and they are of lower quality and have a high failure rate. Paul Heynneman hand-selects quality parts with known longevity for use at Heynneman European.
3. Service Warranty
We have faith in what we do. Our warranty is two years or 24,000 miles for any repair we perform.
4. One-stop Shopping
We offer one-stop shopping: tires, brakes, suspension, alignment, windshield and glass, upholstery, paint and body work, exhaust, smog, electrical, diagnosis and restoration.
5. No Surprises
When you bring your car in, we give it a complete physical exam before we begin the work. We want to get a full picture of what’s coming up for your car. We inform you, the customer, of any needed repairs as soon as possible, so there are no nasty surprises. We will bring customers into the shop, put the car on the lift, and show you what we repaired and why. We don’t talk down to you — we want you to understand.
6. Vast Experience with European Cars
When the work is finished Paul Heynneman or Gary Nugent road tests and inspects each car to make sure the work was done to our exacting standards. Paul and Gary each have about 35 years of experience working on European cars. All Heynneman employees attend frequent training sessions and keep on the cutting edge of the latest fixes and updates.
7. Green Business
We are a Green business. We recycle oil and oil filters, metal, plastic, cardboard and glass.
8. Free Loaners
We offer free loaner cars; and as a special bonus, all cars that come in for a scheduled service are returned clean.
Anybody can do the first 80 percent of a job. At Heynneman European we are able to complete the entire 100 percent, with our specialized knowledge and experience plus our meticulous dedication to detail.